Celisderm’s etiquette list and policies:
Welcome to Celisderm!
Arrival treatments are carefully planned to accommodate each and every client. In a spirit of mutual respect, we kindly request that you arrive on time. We encourage you to arrive at least 15 minutes prior to your appointment to relax for a few minutes and to have consultation time with your therapist. Late arrivals will be finished within the scheduled treatment time while the fee will remain unchanged.
Cancellations: Please, allow 24 hour notice for cancellation or rescheduling of treatment. If this treatment was purchased on line (Groupon, Living Social) or any other third party and you missed the appointment, you will be charged for the full amount of the voucher for such treatment.
This is a single therapist center. In the event that your therapist has an emergency and needs to be absent on the day of your appointment, you will be notified by phone as soon as possible.
Young adults over the age of 16 are welcome, however the center will need parental written consent.
Our room environment is one of tranquility and relaxation. In consideration to the therapist, please switch off mobile phones.
Please assist us by informing us of any allergies or injuries that may make the treatment you have chosen unsuitable. We will be happy to advise safer alternatives.
We recommend that no jewelry be worn to the treatment room. Management accepts no responsibility for the loss of valuables brought onto the premises.
We recommend scheduling treatments well in advance to ensure availability and preferred appointment times.
Gift certificates can’t be transferred to another person. Gift certificates can’t be returned and have no cash value. If the gift certificate is lost, we can’t replace it.
There is no money back on products or services. Exchanges only on unopened product within 7 days of purchase while in the original package.
*prices are subject to change without notice.
Gratuities are very much appreciated.
Enjoy your treatment!